New Employee Checklist

Welcome to eBay. We know you have a lot going on and a lot to do. One of the things you'll want to be sure you take care of is enrolling in your health and insurance benefits and in eBay's 401(k) Savings Plan. This page will walk you through it.

Important reminder: You have 30 days from your date of hire to enroll in your health and insurance benefits.

Here are the ways we make it easy for you to get to know your benefits and make them your own.

* The information on this website is also available in booklet form in the U.S. Benefit Summary.

You have 30 days from your date of hire to enroll in your medical, dental, vision, Flexible Spending Accounts (FSAs), and optional life and accidental death and dismemberment (AD&D) insurance benefits. If you don't enroll by your deadline, you'll receive default coverage (employee-only coverage in the eBay PPO medical plan as well as dental and vision coverage for 2019).

It'll take about a week to get you on the benefit enrollment system. You can enroll for benefits at that time, and the effective date will be retroactive back to your hire date.

Enroll Now on UPoint

UPoint is eBay's personalized benefit portal. You can access UPoint from work, home or anywhere, including your mobile device.

On the eBay network? Go directly to UPoint.

Off the eBay network? Go to UPoint and log on.

Is this your first time logging on? Click "New User?" and follow the prompts to create a user ID and password. If you later forget your user ID or password, click "Forgot User ID or Password?" to retrieve your user ID and reset your password.

Having trouble accessing the site? You can enroll over the phone by calling 1-877-EBAY-BEN (1-877-322-9236), Monday through Friday between 5 a.m. and 6 p.m. Pacific time. You'll need your password to enroll over the phone.

Have coverage from another source? We believe it's important for all employees to have health care coverage, but you certainly have the option to waive medical and prescription drug coverage. This may be a good choice if you have coverage through another plan — such as through your spouse's plan. However, once 30 days have passed from your date of hire, you can only enroll in benefits under certain circumstances. For more information, refer to Changing Your Benefit Elections.

After You Enroll

  • Review your confirmation statement. You'll receive a confirmation statement that lists your benefit choices. Be sure to review it. If anything is incorrect, please call 1-877-EBAY-BEN (1-877-322-9236) right away.

  • Watch for your ID cards. You'll receive ID cards for the medical/prescription drug, dental and vision plans within three weeks at your home address. If you need to access care before receiving your ID cards, please contact your insurance carrier to find out how to print a temporary card. You can also call 1-877-EBAY-BEN (1-877-322-9236) to get confirmation of your coverage for your provider. Representatives are available Monday through Friday between 5 a.m. and 6 p.m. Pacific time.

If you’re new to eBay, you’ll automatically be enrolled at a 4% pre-tax contribution rate if you don’t enroll within 90 days of your date of hire. Your contributions will be invested in the Schwab Managed Retirement Trust Fund Unit Class V with the target date closest to the year you turn 65. If you prefer not to participate, you must change your contribution rate to 0% on NetBenefits within your first 90 days.

If you need assistance with enrollment, call the Fidelity Service Center for eBay at 1-800-884-4015 between 8:30 a.m. and midnight Eastern time, Monday through Friday.

Watch this short video for a quick introduction to your benefits.