Enroll Now on UPoint

UPoint is eBay’s personalized benefit portal. You can access UPoint from work, home or anywhere, including your mobile device.

On the eBay network? Go directly to UPoint.

Off the eBay network? Go directly to UPoint and log on.

Is this your first time logging on? Click “New User?” and follow the prompts to create a user ID and password. If you later forget your user ID or password, click “Forgot User ID or Password?” to retrieve your user ID and reset your password.

Having trouble accessing the site? You can enroll over the phone by calling 1-877-EBAY-BEN (1-877-322-9236), Monday through Friday between 5 a.m. and 6 p.m. Pacific time. You’ll need your password to enroll over the phone.

Auto-enrollment for medical, dental and vision benefits. If you are new to eBay, and do not enroll within 31 days, you will be automatically enrolled in medical, dental and vision. Here is the coverage you’ll have:

  • eBay PPO, dental and vision coverage (employee-only coverage)
  • Short- and long-term disability coverage (no cost to you)
  • Basic life and AD&D insurance (no cost to you)

This coverage will remain in effect for the rest of the calendar year. Your next opportunity to make a change will be during Open Enrollment in the fall or if you experience a qualifying life event that permits you to make a change.

For more information, refer to Changing Your Benefit Elections.

After You Enroll

  • Review your confirmation statement. You’ll receive a confirmation statement that lists your benefit choices. Be sure to review it. If anything is incorrect, please call 1-877-EBAY-BEN (1-877-322-9236) right away.
  • Watch for your ID cards. You’ll receive ID cards for the medical/prescription drug, dental and vision plans within three weeks at your home address. If you need to access care before receiving your ID cards, please contact your insurance carrier to find out how to print a temporary card. You can also call 1-877-EBAY-BEN (1-877-322-9236) to get confirmation of your coverage for your provider. Representatives are available Monday through Friday between 5 a.m. and 6 p.m. Pacific time.